You will be provided with a clean, inspected property which meets all legal and safety requirements. In return we only ask you treat the property as you would your own and return it at the end of your tenancy in the same condition in which you found it.
We will also arrange to meet you at the property for the handover of keys and provide you with an inventory for you to approve in order to safeguard your deposit.
Please note that if any problems are found to be through fault of the tenant then they may be liable for the costs incurred.
Providing the property is left in the same condition we will arrange for your deposit to be refunded to you.
Please phone, email, or drop in to our office from 9am-5pm Monday-Friday. We endeavour to do our best to help and to ensure that you are satisfied with your property.
In case of an emergency outside of office hours please consult your emergency contacts leaflet: Download an Emergency Contacts PDF Here.
If your emergency falls outside of normal office hours, we hope this guide will be of use to you. You will have received a copy when your tenancy with Marchside Property began. These services are to be used in an emergency only. If a tradesman is called out to a job that could have been attended to in office hours, the tenant may be liable for part of, or the entire bill.